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Emergency Help Abroad – Bali (Indonesia)

Access essential emergency contacts, medical support details, and British Embassy assistance for Bali (Indonesia). This guide helps UK travellers stay safe, act quickly, and manage urgent situations with reliable, local information.

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Crime & Punishment

Crime & Legal Awareness

A concise overview of the key laws, legal expectations and enforcement practices travellers should understand before visiting Bali — including behaviours that may be acceptable in the UK but carry stricter penalties or different interpretations abroad.

1. STRICT DRUG, WEAPON & ALCOHOL LAWS

• Indonesia has extremely strict drug laws — possession, use or trafficking of illegal drugs can lead to long prison sentences and, for serious offences, the death penalty.

• Even small quantities of illegal substances can result in arrest, detention and prosecution.

• Carrying weapons (including certain knives and defensive sprays) is heavily restricted and may lead to arrest.

• Local rules on alcohol vary; public drunkenness or disorderly behaviour can attract police attention.

• Drink-driving is illegal and taken seriously, especially in tourist areas.

2. RESPECT FOR CULTURE, PUBLIC MORALS & ENVIRONMENT

• Bali is strongly influenced by Hindu traditions and wider Indonesia is majority Muslim — modest dress is expected at temples and in villages.

• Disrespectful behaviour at temples (including climbing on shrines or posing inappropriately) can cause serious offence and lead to intervention by local authorities.

• Public displays of affection may be frowned upon in more conservative areas.

• Littering on beaches, in rice fields, forests or villages is prohibited and increasingly enforced.

• Damaging offerings, shrines or religious decorations is deeply disrespectful and can lead to confrontation or police involvement.

3. PUBLIC BEHAVIOUR & CIVIL ORDER

• Police may request identification; travellers should carry their passport or a clear copy.

• Petty theft and bag snatching can occur in busy areas — especially around Kuta, Seminyak and Canggu.

• Scams involving taxis, money changers and unlicensed guides exist; always use reputable providers.

• Participation in political demonstrations or protests is strongly discouraged and may result in arrest.

• Attempting to bribe police or officials is illegal and may worsen your situation.

4. TRAVEL, TRANSPORT & ADMINISTRATIVE OFFENCES

• Riding scooters or motorbikes without the correct licence or helmet is illegal and can invalidate insurance.

• Traffic police carry out checks — on-the-spot fines may be issued for traffic violations.

• Using unlicensed taxis or “street” transport can be risky; official taxis or reputable apps are recommended.

• Overstaying your Indonesian visa or entry permission can lead to fines, detention and difficulties when departing.

• Entering restricted areas or border zones without permission is a criminal offence.

5. PHOTOGRAPHY, DRONE & SECURITY RESTRICTIONS

• Drone use is regulated; flying near airports, crowds, temples or certain protected areas without permission can lead to fines or confiscation.

• Photographing military sites, strategic infrastructure or some government buildings is restricted.

• Many temples and cultural sites have rules on where photography is permitted — always follow local signage.

• Always seek permission before close-up photography of individuals, especially in rural villages or ceremonies.

6. ENVIRONMENTAL & SAFETY LAWS

• Removing coral, shells or sand from beaches and marine areas is illegal in protected zones and can damage fragile ecosystems.

• Swimming in areas with strong currents, large waves or “no swimming” signs is dangerous and may be prohibited.

• Feeding monkeys or other wildlife (for example at Uluwatu or Ubud’s Monkey Forest) is discouraged and may be restricted for safety reasons.

• Starting fires or barbecues outside authorised areas can result in fines, especially during dry season.

• Disposing of rubbish into rivers, rice fields or the sea is illegal and harmful to the environment.

7. RESPECT FOR NATURE, CULTURE & HERITAGE SITES

• Climbing on, sitting on or touching temple shrines and sacred statues is considered highly disrespectful.

• Entering temple inner courtyards or restricted ceremonial areas without permission is forbidden.

• Removing stones, carvings or artefacts from cultural or archaeological sites is illegal.

• Purchasing souvenirs made from endangered species (such as certain shells, corals or animal products) is illegal and items may be confiscated.

What You Shouldn’t Do!

What You Shouldn’t Do - Behaviours Travellers Should Avoid.

These are important behaviours and actions to avoid to stay respectful, safe and aligned with local expectations. Remember that what feels normal or automatic in the UK may be approached very differently in Bali.

Don’t disrespect temples, including climbing on shrines, entering restricted areas or wearing revealing clothing inside sacred spaces.

Don’t touch or sit on offerings (canang sari) placed on pavements, entrances or altars; step carefully around them.

Don’t ride scooters without helmets or proper licensing, as accidents are common and insurance may not cover you.

Don’t drink heavily then swim, especially at beaches with strong rip currents.

Don’t underestimate the risk of “Bali belly”, and avoid washed salads, tap water and ice in uncertain venues.

Don’t stand too close to ceremonial processions, and never interrupt rituals for photos.

Don’t climb or sit on sacred trees, which are often wrapped in cloth and considered spiritually protected.

Don’t point your feet at people, altars or religious items, as it’s viewed as disrespectful.

Don’t display affection excessively in public, especially in temples or rural communities.

Don’t approach or feed monkeys, particularly at Uluwatu and Ubud, where they may grab bags, glasses or phones.

Don’t ignore volcanic activity warnings, especially near Mount Agung or active areas.

Don’t litter on beaches or near rivers, where plastic pollution is a major issue.

Don’t purchase wildlife products or coral souvenirs, as this harms Bali’s ecosystems and is often illegal.

Don’t disrespect local dress codes at ceremonies, where modest, traditional clothing may be required.

Don’t ride under the influence of alcohol, as police checks are increasing.

Don’t assume all areas are safe to walk at night, especially far from main roads or well-lit streets.

Don’t rely solely on card payments, as many small warungs (local eateries) take cash only.

Don’t enter someone’s compound without permission, as these are private family spaces.

Don’t disrespect Nyepi (Day of Silence) by making noise, using bright lights or going outside when movement is restricted.

Don’t ignore rules for swimming near reefs, where sharp coral and strong waves can cause injuries.

British Embassy - Consulate

British Embassy & Consular Support

The British Embassy provides assistance to UK nationals, including help with passports, emergencies and consular enquiries.

British Embassy Jakarta (Main Office)

Address: Jl. Patra Kuningan Raya Blok L5–6, Kuningan, Jakarta 12950, Indonesia

Telephone (24/7 for consular help): +62 (0)21 2356 5200

Official website: https://www.gov.uk/world/indonesia

British Honorary Consulate Bali (British Consulate Bali)

Address: Jalan Tantular No 32, Renon, Denpasar, Bali 80234, Indonesia

Contact / emergency help information: https://www.gov.uk/world/organisations/british-consulate-bali

Full list of UK posts in Indonesia: https://www.gov.uk/world/indonesia

The image shown is for illustration only. Always rely on the address and contact details provided above when seeking embassy assistance.

Local Emergency Numbers

Emergency Services & Response Numbers

Use the following numbers for police, fire and medical emergencies.

• General Emergency (multi-service in many areas): 112

• Police: 110

• Fire: 113

• Ambulance / Medical Emergency: 118 or 119

• Search and Rescue (SAR): 115

Tourist Police & Assistance

Tourist Support & Local Assistance Services

Tourist police and assistance lines can help visitors with safety concerns and local guidance.

• Tourist Police operate in major tourist areas such as Kuta, Denpasar and Ubud — ask your hotel for the latest local contact numbers.

• Local tourist information centres and hotel receptions can help with up-to-date emergency contacts, hospitals and clinics.

The FCDO

FCDO & Travel Support

Foreign, Commonwealth & Development Office (FCDO) – 24/7 Global Helpline

  • Telephone (from abroad): +44 (0)20 7008 5000

Keep this number stored in your phone and written down separately in case your mobile is lost or stolen.

The UK Foreign, Commonwealth & Development Office (FCDO) provides essential consular support to British nationals abroad. This includes help with lost or stolen passports, information on local laws and legal processes, and guidance during medical issues, crime, or major emergencies. When local circumstances make it difficult to reach a British Embassy or Consulate, travellers can also contact the FCDO’s 24/7 global helpline for immediate advice and support.

https://www.gov.uk/guidance/contact-the-fcdo

Travel Insurance Emergency Line

Travel  Insurance Support & Emergency Assistance

Contact your travel-insurance provider’s 24-hour emergency assistance line immediately in the event of illness, accident, serious injury or theft.

  • Have your policy number, location and a contact telephone number ready when you call.
UK Honorary Consuls

Additional Consular Assistance

Honorary Consuls offer limited support in regions where the British Embassy is not present.

Details of the British Honorary Consulate in Bali and any other UK representation in Indonesia can be found via:

https://www.gov.uk/world/indonesia

Health & Medical Emergencies

Emergency Medical Care & Support

This information explains how to access urgent medical help and emergency treatment.

Using GHIC / EHIC:  Global Health Insurance Card/European Health Insurance Card

Indonesia is not part of the GHIC/EHIC scheme — these cards do not provide any entitlement to free or reduced-cost healthcare. All treatment is private and must be paid for, often upfront. Comprehensive travel insurance is essential for all visitors.

NHS / GHIC Information: https://www.nhs.uk/ghic

If you need medical help in Bali / Indonesia:

• Call 118 or 119 (or 112 where available) in a life-threatening emergency.

• For non-urgent issues, visit reputable private clinics, international hospitals or specialist medical centres recommended by your insurer or hotel.

• Carry your passport, insurance documents and a credit or debit card for payment.

Healthcare Overview

Local Healthcare System & Treatment Options

Below is an overview of public and private healthcare services, including what travellers can expect when accessing medical care.

Bali and wider Indonesia offer a mixture of small local clinics, larger private hospitals and a limited number of international-standard facilities in major cities and tourist hubs. Standards of care vary widely, and serious conditions may require evacuation to another country. Medical treatment in high-standard facilities can be expensive and is usually paid upfront. Because GHIC/EHIC is not valid here, UK travellers must have comprehensive travel insurance that covers medical treatment, medical evacuation and repatriation.

Lost or Stolen Passport

Passport Replacement & Emergency Travel Documents

Follow these steps if your passport is lost or stolen, including how to apply for an Emergency Travel Document.

If Your Passport Is Lost Or Stolen

  • Report the loss or theft to the local police as soon as possible and obtain a written report.
  • Contact the British Embassy or the British Consulate General (their contact details are on the tab above, British Embassy - Consulate) for assistance or an Emergency Travel Document (ETD).
  • You can begin some processes online: https://www.gov.uk/emergency-travel-document
  • Notify your travel-insurance provider.

You may need passport photos, proof of travel plans and to pay a fee for the ETD.