Emergency Help Abroad - Canada

Access essential emergency contacts, medical support details and British Embassy assistance for Canada. This guide helps UK travellers stay informed, act quickly and manage urgent situations with confidence and clarity.

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Crime & Punishment

Crime & Legal Awareness

A concise overview of the key laws, legal expectations and enforcement practices travellers should understand before visiting Canada — including behaviours that may be acceptable in the UK but carry stricter penalties or different interpretations abroad.

1. STRICT DRUG, WEAPON & ALCOHOL LAWS

• Cannabis is legal, but only for those over 18–19 depending on the province; public consumption rules vary widely.

• Possessing or using illegal drugs remains a criminal offence and can result in arrest and prosecution.

• Carrying firearms, pepper spray or certain knives without proper licensing is illegal.

• Driving under the influence of alcohol or drugs is heavily enforced and penalties include large fines, licence suspension and prison time.

• Alcohol laws differ by province; drinking in public or carrying open containers may be illegal.

2. RESPECT FOR CULTURE, PUBLIC MORALS & ENVIRONMENT

• Indigenous cultural sites and lands must be respected; damaging or entering off-limits areas can lead to prosecution.

• Removing artefacts, stones or natural items from protected parks is illegal.

• Modesty and respectful behaviour are expected in religious buildings.

• Public nudity is prohibited except in designated areas.

• Littering in national parks, lakes or public spaces can result in fines.

3. PUBLIC BEHAVIOUR & CIVIL ORDER

• Police may request identification; visitors should carry their passport or a copy.

• Disorderly behaviour, public intoxication or fighting can lead to arrest.

• Aggressive behaviour on public transport or in nightlife zones may result in removal or penalties.

• Scams can occur in busy city centres, especially involving ATMs or ticket kiosks.

• Offering bribes to officials or police is a criminal offence.

4. TRAVEL, TRANSPORT & ADMINISTRATIVE OFFENCES

• Public transport systems require valid tickets; fare evasion results in fines.

• Driving without a valid licence, international permit or insurance is illegal.

• Speed limits, road rules and seatbelt laws are enforced strictly.

• Wildlife-related driving laws (e.g., slowing down in animal-crossing zones) must be followed.

• Overstaying your permitted entry can lead to removal or bans.

5. PHOTOGRAPHY, DRONE & SECURITY RESTRICTIONS

• Drone use is regulated and requires certification for anything beyond recreational flying.

• Flying drones near airports, national parks or crowds can result in heavy fines.

• Photographing certain government or military facilities is restricted.

• Using photos of individuals for commercial purposes without consent may breach privacy laws.

6. ENVIRONMENTAL & SAFETY LAWS

• Starting fires outside designated areas is prohibited, especially during wildfire season.

• Feeding wildlife, including bears, elk or birds, is illegal and dangerous.

• Swimming or hiking in closed zones can lead to penalties or rescue charges.

• Dumping waste in lakes, rivers or natural spaces is strictly prohibited.

7. RESPECT FOR NATURE, CULTURE & HERITAGE SITES

• Removing plants, rocks or cultural items from protected areas is illegal.

• Entering roped-off trails or closed natural areas may result in fines.

• Disrupting wildlife or approaching dangerous animals is prohibited and unsafe.

• Buying or transporting items made from protected species is illegal.

What You Shouldn’t Do!

What You Shouldn’t Do - Behaviours Travellers Should Avoid.

These are important behaviours and actions to avoid to stay respectful, safe and aligned with local expectations. Remember that what feels normal or automatic in the UK may be approached very differently in Canada.

Don’t approach or feed wildlife, including bears, elk, moose and smaller animals; it’s dangerous for you and harmful for them.

Don’t underestimate distances or road conditions, especially in winter or remote areas, where driving can be challenging and services sparse.

Don’t drink and drive under any circumstances, as Canada enforces strict drink-driving laws with heavy fines and possible criminal records.

Don’t use drones in national parks without permission, as restrictions are strict and fines can be significant.

Don’t ignore local avalanche, fire or trail-closure warnings, particularly in mountain regions; they are issued for genuine safety reasons.

Don’t assume cannabis is legal everywhere in the same way, as rules vary by province and there are restrictions on where you can consume it.

Don’t leave food, coolers or rubbish unsecured in bear country, including at campsites and picnic areas, where attractants must be carefully managed.

Don’t walk on frozen lakes or rivers without local advice, as ice thickness varies and accidents can be fatal.

Don’t treat Indigenous sites, art and communities as tourist props, and always show respect for local cultures and land rights.

Don’t ignore extreme cold-weather warnings, failing to dress properly or risking frostbite on exposed skin.

Don’t jaywalk in busy urban areas, such as major intersections, where crossing outside designated points can incur fines.

Don’t block cycle lanes or pathways when stopping for photos, especially in cities with strong cycling cultures.

Don’t litter in parks, lakes or wilderness areas, as Canada places high value on pristine natural environments.

Don’t leave valuables visible in vehicles at trailheads or city car parks, as smash-and-grab theft can occur.

Don’t assume tipping is optional in service industries, as tipping around 15–20% is standard in restaurants, bars and taxis.

Don’t underestimate the power of rivers, waterfalls and rapids, and avoid climbing over barriers or fencing for a better photo.

Don’t smoke where it’s prohibited, including within certain distances of doorways, patios or public spaces, depending on local bylaws.

Don’t assume mobile reception is guaranteed outside towns, and avoid risky hikes or drives without telling someone your plans.

Don’t be careless with campfires or cigarettes, especially in dry seasons, where wildfires spread quickly and penalties are severe.

Don’t ignore rules on alcohol in public spaces, as open-container laws vary and drinking in the wrong place can lead to fines.

British Embassy - Consulate

British Embassy & Consular Support

The British Embassy provides assistance to UK nationals, including help with passports, emergencies and consular enquiries.

British High Commission Ottawa (Main Office)

Address: 80 Elgin Street, Ottawa, ON K1P 5K7

Telephone: +1 613 237 1530

Official website: https://www.gov.uk/world/canada

Other Consulates:

• Toronto • Vancouver • Calgary • Montreal

Full list: https://www.gov.uk/world/canada

The image shown is for illustration only. Always rely on the address and contact details provided above when seeking embassy assistance.

Local Emergency Numbers

Emergency Services & Response Numbers

Use the following numbers for police, fire and medical emergencies.

• General Emergency (Police, Fire, Ambulance): 911

Tourist Police & Assistance

Tourist Support & Local Assistance Services

Tourist police and assistance lines can help visitors with safety concerns and local guidance.

• Tourism support varies by province; check local visitor centres for city-specific assistance.

• General non-emergency police number (varies by city): 311

The FCDO

FCDO & Travel Support

Foreign, Commonwealth & Development Office (FCDO) – 24/7 Global Helpline

  • Telephone (from abroad): +44 (0)20 7008 5000

Keep this number stored in your phone and written down separately in case your mobile is lost or stolen.

The UK Foreign, Commonwealth & Development Office (FCDO) provides essential consular support to British nationals abroad. This includes help with lost or stolen passports, information on local laws and legal processes, and guidance during medical issues, crime, or major emergencies. When local circumstances make it difficult to reach a British Embassy or Consulate, travellers can also contact the FCDO’s 24/7 global helpline for immediate advice and support.

https://www.gov.uk/guidance/contact-the-fcdo

Travel Insurance Emergency Line

Travel  Insurance Support & Emergency Assistance

Contact your travel-insurance provider’s 24-hour emergency assistance line immediately in the event of illness, accident, serious injury or theft.

  • Have your policy number, location and a contact telephone number ready when you call.
UK Honorary Consuls

Additional Consular Assistance

Honorary Consuls offer limited support in regions where the British Embassy is not present.

If relevant, details can be found via: https://www.gov.uk/world/canada

Health & Medical Emergencies

Emergency Medical Care & Support

This information explains how to access urgent medical help and emergency treatment.

Using GHIC / EHIC:  Global Health Insurance Card/European Health Insurance Card

GHIC/EHIC are not accepted anywhere in Canada. All healthcare — public or private — must be paid for. Medical bills can be extremely high, so comprehensive travel insurance is essential.

NHS / GHIC Information: https://www.nhs.uk/ghic

If you need medical help in Canada:

• Call 911 for emergencies.
• For non-urgent care, visit walk-in clinics, urgent-care centres or pharmacies.
• Carry your passport, insurance details and payment method.

Healthcare Overview

Local Healthcare System & Treatment Options

Below is an overview of public and private healthcare services, including what travellers can expect when accessing medical care.

Canada offers excellent healthcare, with well-equipped hospitals and clinics in most cities. However, care is not free for visitors and costs can be extremely high. Travellers often need to pay upfront before claiming reimbursement. Full travel insurance is essential for medical care, repatriation, prescriptions and emergency services. Rural areas may have limited access and longer travel times to major hospitals.

Lost or Stolen Passport

Passport Replacement & Emergency Travel Documents

Follow these steps if your passport is lost or stolen, including how to apply for an Emergency Travel Document.

If Your Passport Is Lost Or Stolen

  • Report the loss or theft to the local police as soon as possible and obtain a written report.
  • Contact the British Embassy or the British Consulate General (their contact details are on the tab above, British Embassy - Consulate) for assistance or an Emergency Travel Document (ETD).
  • You can begin some processes online: https://www.gov.uk/emergency-travel-document
  • Notify your travel-insurance provider.

You may need passport photos, proof of travel plans and to pay a fee for the ETD.