Emergency Help Abroad – Czech Republic

Find essential emergency contacts, medical support details, and British Embassy assistance for the Czech Republic. This guide helps UK travellers stay safe, act quickly, and handle urgent situations with reliable, up-to-date information.

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Crime & Punishment

Crime & Legal Awareness

A concise overview of the key laws, legal expectations and enforcement practices travellers should understand before visiting The Czech Republic — including behaviours that may be acceptable in the UK but carry stricter penalties or different interpretations abroad.

1. STRICT DRUG, WEAPON & ALCOHOL LAWS

• Possession or use of illegal drugs can result in fines or criminal charges.

• Carrying weapons, including certain knives or sprays, without lawful reason is prohibited.

• Drink-driving laws are extremely strict — the legal limit is zero alcohol.

• Police regularly conduct roadside breath tests.

• Bringing illegal substances into the country can result in arrest.

2. RESPECT FOR CULTURE, PUBLIC MORALS & ENVIRONMENT

• Respect is expected in churches, historic squares, museums and cultural sites.

• Littering, vandalism and damage to monuments are criminal offences.

• Public intoxication is taken seriously, particularly around cultural or residential areas.

• Be respectful of local customs in smaller towns and villages.

• Noise disturbances in residential buildings may result in fines.

3. PUBLIC BEHAVIOUR & CIVIL ORDER

• Police may request identification — keep your passport or a clear copy with you.

• Pickpocketing and bag-theft occur in busy areas, especially Prague’s Old Town, Charles Bridge and transport hubs.

• Avoid walking alone late at night in quiet or poorly lit neighbourhoods.

• Be cautious near bars or clubs — drink-spiking can occur.

• Attempting to bribe officials is illegal.

4. TRAVEL, TRANSPORT & ADMINISTRATIVE OFFENCES

• Public transport requires a valid ticket that must be validated — inspectors issue on-the-spot fines.

• Speed limits and road laws are strictly enforced.

• Only use licensed taxis or reputable apps; avoid drivers offering rides on the street.

• Overstaying your permitted stay in the Schengen zone may lead to penalties.

• Parking violations or entering restricted zones (e.g., historic centres) can result in fines.

5. PHOTOGRAPHY, DRONE & SECURITY RESTRICTIONS

• Drones are regulated and may be banned in central Prague and near government or military zones.

• Avoid photographing police stations, embassies or security facilities.

• Some churches and museums restrict photography — follow signage.

• Ask permission before photographing individuals, especially in rural areas.

6. ENVIRONMENTAL & SAFETY LAWS

• Removing stones, plants or natural materials from protected areas is prohibited.

• Hiking outside marked trails in national parks is unsafe and may incur fines.

• Swimming in unmonitored lakes or rivers can be risky.

• Lighting fires or barbecues outside designated areas is forbidden.

• Feeding wildlife in protected forests is discouraged.

7. RESPECT FOR NATURE, CULTURE & HERITAGE SITES

• Damaging castles, monuments, churches or archaeological sites is a criminal offence.

• Removing artefacts or historic materials from heritage zones is illegal.

• Entering closed or restricted cultural areas without permission is forbidden.

• Buying items made from endangered species is illegal.

What You Shouldn’t Do!

What You Shouldn’t Do - Behaviours Travellers Should Avoid.

These are important behaviours and actions to avoid to stay respectful, safe and aligned with local expectations. Remember that what feels relaxed or routine in the UK may not align with local customs or regulations in the Czech Republic.

Don’t cross streets on red pedestrian lights, even if no cars are coming — fines apply.

Don’t treat historic buildings like photo props, and avoid leaning or climbing on fragile surfaces.

Don’t leave valuables exposed in parked cars, especially in Prague’s tourist districts.

Don’t assume all bars accept cards, and carry some cash for smaller pubs.

Don’t forget to validate public transport tickets, as inspectors issue on-the-spot fines.

Don’t speak loudly on trams or in restaurants, where calm conversation is preferred.

Don’t drink alcohol in prohibited public areas, especially in central Prague.

Don’t underestimate slippery cobblestones after rain or snow, which can be hazardous.

Don’t disrespect churches or monasteries, where modest behaviour is expected.

Don’t take photos where signs forbid it, especially in certain museums or historic venues.

Don’t litter in parks or along rivers, where fines may apply.

Don’t assume English is spoken everywhere, particularly in rural towns.

Don’t be aggressive when negotiating prices, which is rare outside markets.

Don’t underestimate winter weather, which can be icy and cold.

Don’t walk alone in very quiet backstreets late at night, especially in unfamiliar areas.

Don’t swim in rivers without checking currents, particularly the Vltava.

Don’t cycle on pavements, unless specifically marked.

Don’t touch or disturb memorials, which hold historical significance.

Don’t rely on free Wi-Fi, as it may be slow or unavailable outside main areas.

Don’t block sidewalks when stopping for photos, especially in narrow old-town streets.

British Embassy - Consulate

British Embassy & Consular Support

The British Embassy provides assistance to UK nationals, including help with passports, emergencies and consular enquiries.

British Embassy Prague (Main Office)

Address: Thunovská 14, 118 00 Prague 1, Czech Republic

Telephone: +420 257 401 111

Official website: https://www.gov.uk/world/czech-republic

Full list of UK services: https://www.gov.uk/world/czech-republic

The image shown is for illustration only. Always rely on the address and contact details provided above when seeking embassy assistance.

Local Emergency Numbers

Emergency Services & Response Numbers

Use the following numbers for police, fire and medical emergencies.

• General Emergency: 112

• Police: 158

• Fire Service: 150

• Ambulance: 155

Tourist Police & Assistance

Tourist Support & Local Assistance Services

Tourist police and assistance lines can help visitors with safety concerns and local guidance.

• Tourist Police operate in Prague and major tourist areas to assist visitors.

• Hotels, tourism offices and embassies can provide local safety information.

The FCDO

FCDO & Travel Support

Foreign, Commonwealth & Development Office (FCDO) – 24/7 Global Helpline

  • Telephone (from abroad): +44 (0)20 7008 5000

Keep this number stored in your phone and written down separately in case your mobile is lost or stolen.

The UK Foreign, Commonwealth & Development Office (FCDO) provides essential consular support to British nationals abroad. This includes help with lost or stolen passports, information on local laws and legal processes, and guidance during medical issues, crime, or major emergencies. When local circumstances make it difficult to reach a British Embassy or Consulate, travellers can also contact the FCDO’s 24/7 global helpline for immediate advice and support.

https://www.gov.uk/guidance/contact-the-fcdo

Travel Insurance Emergency Line

Travel  Insurance Support & Emergency Assistance

Contact your travel-insurance provider’s 24-hour emergency assistance line immediately in the event of illness, accident, serious injury or theft.

  • Have your policy number, location and a contact telephone number ready when you call.
UK Honorary Consuls

Additional Consular Assistance

Honorary Consuls offer limited support in regions where the British Embassy is not present.

Where available, Honorary Consul details can be found here: https://www.gov.uk/world/czech-republic

Health & Medical Emergencies

Emergency Medical Care & Support

This information explains how to access urgent medical help and emergency treatment.

Using GHIC / EHIC:  Global Health Insurance Card/European Health Insurance Card

GHIC/EHIC is accepted in the Czech Republic for medically necessary state healthcare, but it does not cover private treatment, repatriation or mountain rescue.

NHS GHIC information: https://www.nhs.uk/ghic

If you need medical help:

• Call 155 or 112 in an emergency.

• Visit state hospitals or emergency clinics for GHIC/EHIC coverage.

• Carry your passport, GHIC/EHIC card and travel-insurance details.

Healthcare Overview

Local Healthcare System & Treatment Options

Below is an overview of public and private healthcare services, including what travellers can expect when accessing medical care.

The Czech Republic has a high-quality healthcare system with modern hospitals and clinics in major cities. GHIC/EHIC allows UK travellers access to necessary state treatment, but private hospitals require payment or insurance. Rural areas may have fewer facilities, so travellers should plan accordingly. Comprehensive insurance is strongly recommended to cover private care, repatriation and winter-sport or hiking risks.

Lost or Stolen Passport

Passport Replacement & Emergency Travel Documents

Follow these steps if your passport is lost or stolen, including how to apply for an Emergency Travel Document.

If Your Passport Is Lost Or Stolen

  • Report the loss or theft to the local police as soon as possible and obtain a written report.
  • Contact the British Embassy or the British Consulate General (their contact details are on the tab above, British Embassy - Consulate) for assistance or an Emergency Travel Document (ETD).
  • You can begin some processes online: https://www.gov.uk/emergency-travel-document
  • Notify your travel-insurance provider.

You may need passport photos, proof of travel plans and to pay a fee for the ETD.