Emergency Help Abroad – Iceland

Access vital emergency contacts, medical support details and British Embassy assistance for Iceland. This guide helps UK travellers act quickly, stay safe and manage urgent situations with reliable, up-to-date information.

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Crime & Punishment

Crime & Legal Awareness

A concise overview of the key laws, legal expectations and enforcement practices travellers should understand before visiting Iceland — including behaviours that may be acceptable in the UK but carry stricter penalties or different interpretations abroad.

1. STRICT DRUG, WEAPON & ALCOHOL LAWS

• Possession, use or trafficking of illegal drugs can lead to arrest, fines and imprisonment.

• Police conduct random drug checks, especially in nightlife areas.

• Carrying weapons, including knives or sprays, is illegal without valid justification.

• Alcohol cannot be purchased in supermarkets — only in licensed Vínbúðin stores.

• Drink-driving laws are extremely strict, with one of the lowest legal limits in Europe.

2. RESPECT FOR CULTURE, PUBLIC MORALS & ENVIRONMENT

• Icelanders value their natural environment — damaging geothermal sites or protected landscapes is illegal.

• Respect for local traditions and folklore is expected, especially in smaller towns.

• Public indecency or inappropriate behaviour in hot springs or pools may lead to fines.

• Visitors must shower naked before entering public pools — refusal may result in denial of entry.

• Littering in national parks or on rural land carries penalties.

3. PUBLIC BEHAVIOUR & CIVIL ORDER

• Police may request identification; travellers should carry their passport or a copy.

• Disorderly or aggressive behaviour in nightlife districts can lead to arrest.

• Scams are rare, but travellers should still be cautious at ATMs or busy tourist zones.

• Offering bribes to officials or police is illegal.

• Filming or obstructing police operations can escalate situations quickly.

4. TRAVEL, TRANSPORT & ADMINISTRATIVE OFFENCES

• Speed limits, seatbelt use and mobile-phone laws are strictly enforced.

• Driving off-road (away from marked roads) is illegal and heavily fined.

• Winter driving conditions can be dangerous — ignoring weather warnings is an offence.

• Parking illegally in Reykjavik or popular tourist sites can result in fines.

• Overstaying your permitted entry or visa may lead to deportation.

5. PHOTOGRAPHY, DRONE & SECURITY RESTRICTIONS

• Drone use is restricted in national parks and protected nature areas.

• Flying drones near airports, wildlife or crowds is prohibited.

• Some geothermal areas ban photography for safety reasons — follow signage.

• Photographing sensitive infrastructure (power plants, airports) is restricted.

6. ENVIRONMENTAL & SAFETY LAWS

• Walking on fragile moss fields or geothermal crusts can damage the environment and lead to penalties.

• Entering closed-off volcanic zones or hazardous areas is illegal.

• Disturbing wildlife, especially seabirds or seals, is prohibited.

• Swimming in unsafe waters, including glacial lagoons, is banned for safety reasons.

7. RESPECT FOR NATURE, CULTURE & HERITAGE SITES

• Removing stones, moss or natural materials from protected areas is illegal.

• Climbing on fragile cliffs, fumaroles or rock formations can lead to fines.

• Entering restricted cultural or archaeological zones without permission is prohibited.

• Buying items made from protected species may be illegal.

What You Shouldn’t Do!

What You Shouldn’t Do - Behaviours Travellers Should Avoid.

These are important behaviours and actions to avoid to stay respectful, safe and aligned with local expectations. Remember that what feels easy-going or informal in the UK may be understood quite differently in Iceland.

Don’t walk off marked paths near cliffs, geothermal areas or glaciers, as ground can be unstable and hazards hidden.

Don’t ignore warning signs at waterfalls and riverbanks, and avoid climbing barriers or rocks for photos.

Don’t attempt to drive in severe weather without experience, especially in winter when roads can close quickly due to snow and wind.

Don’t stop suddenly in the middle of roads for photos, particularly on the Ring Road, where traffic still moves at speed.

Don’t underestimate how quickly weather can change, and avoid hiking without proper gear, layers and a clear plan.

Don’t bathe in hot springs or pools that are not clearly designated safe, as some geothermal waters are far too hot or chemically unsafe.

Don’t ignore river crossings on hikes, where water depth and flow can change rapidly with rain or meltwater.

Don’t park illegally or on fragile ground, especially in natural areas where soil and moss are easily damaged.

Don’t walk on glaciers without a qualified guide, as crevasses and hidden ice caves are extremely dangerous without equipment and expertise.

Don’t drink heavily before using hot tubs or hot springs, as hot water and alcohol increase the risk of fainting or accidents.

Don’t rely solely on mobile maps and signal, particularly in remote regions where coverage is limited.

Don’t underestimate distances between towns and fuel stations, and always keep your tank topped up on longer drives.

Don’t camp outside designated campsites where wild camping is restricted, especially near farms, private land or protected areas.

Don’t pick or damage delicate moss and vegetation, as it takes years to recover from trampling.

Don’t drive off-road, as this is illegal and heavily fined due to the damage it causes to Iceland’s fragile landscape.

Don’t underestimate the strength of the sun on clear days, especially when reflected off snow and ice.

Don’t disturb wildlife, including nesting birds and marine life, and keep a respectful distance at all times.

Don’t enter restricted areas near volcanoes or lava fields, unless permitted and guided; fumes and unstable ground can be deadly.

Don’t assume supermarkets or petrol stations stay open late everywhere, and plan food and fuel stops carefully in rural areas.

Don’t drive too fast for conditions, even if the speed limit is higher, as ice, gravel and sudden wind gusts make roads demanding.

British Embassy - Consulate

British Embassy & Consular Support

The British Embassy provides assistance to UK nationals, including help with passports, emergencies and consular enquiries.

British Embassy Reykjavik (Main Office)

Address: Laufásvegur 31, 101 Reykjavik

Telephone: +354 550 5100

Official website: https://www.gov.uk/world/iceland

Other Consulates:

• None

Full list: https://www.gov.uk/world/iceland

The image shown is for illustration only. Always rely on the address and contact details provided above when seeking embassy assistance.

Local Emergency Numbers

Emergency Services & Response Numbers

Use the following numbers for police, fire and medical emergencies.

• General Emergency (Police, Fire, Ambulance): 112

Tourist Police & Assistance

Tourist Support & Local Assistance Services

Tourist police and assistance lines can help visitors with safety concerns and local guidance.

• Tourist police patrols operate in Reykjavik during peak seasons.

• Iceland Visitor Helpline (tourist information): available online via Safetravel.is

The FCDO

FCDO & Travel Support

Foreign, Commonwealth & Development Office (FCDO) – 24/7 Global Helpline

  • Telephone (from abroad): +44 (0)20 7008 5000

Keep this number stored in your phone and written down separately in case your mobile is lost or stolen.

The UK Foreign, Commonwealth & Development Office (FCDO) provides essential consular support to British nationals abroad. This includes help with lost or stolen passports, information on local laws and legal processes, and guidance during medical issues, crime, or major emergencies. When local circumstances make it difficult to reach a British Embassy or Consulate, travellers can also contact the FCDO’s 24/7 global helpline for immediate advice and support.

https://www.gov.uk/guidance/contact-the-fcdo

Travel Insurance Emergency Line

Travel  Insurance Support & Emergency Assistance

Contact your travel-insurance provider’s 24-hour emergency assistance line immediately in the event of illness, accident, serious injury or theft.

  • Have your policy number, location and a contact telephone number ready when you call.
UK Honorary Consuls

Additional Consular Assistance

Honorary Consuls offer limited support in regions where the British Embassy is not present.

If relevant, details can be found via: https://www.gov.uk/world/iceland

Health & Medical Emergencies

Emergency Medical Care & Support

This information explains how to access urgent medical help and emergency treatment.

Using GHIC / EHIC:  Global Health Insurance Card/European Health Insurance Card

Iceland accepts GHIC/EHIC for medically necessary state healthcare, often reducing costs for UK visitors.

NHS / GHIC Information: https://www.nhs.uk/ghic

If you need medical help in Iceland:

• Call 112 for emergencies. • Visit a local health centre, clinic or hospital for non-urgent care. • Carry your passport, GHIC/EHIC and insurance documents.

Healthcare Overview

Local Healthcare System & Treatment Options

Below is an overview of public and private healthcare services, including what travellers can expect when accessing medical care.

Iceland offers high-quality, modern healthcare, especially in Reykjavik and major towns. Public hospitals and clinics are well-equipped, but treatment may require upfront payment depending on your insurance. GHIC/EHIC reduces costs for medically necessary public care, but it does not cover private treatment, repatriation or mountain rescue — comprehensive travel insurance remains essential.

Lost or Stolen Passport

Passport Replacement & Emergency Travel Documents

Follow these steps if your passport is lost or stolen, including how to apply for an Emergency Travel Document.

If Your Passport Is Lost Or Stolen

  • Report the loss or theft to the local police as soon as possible and obtain a written report.
  • Contact the British Embassy or the British Consulate General (their contact details are on the tab above, British Embassy - Consulate) for assistance or an Emergency Travel Document (ETD).
  • You can begin some processes online: https://www.gov.uk/emergency-travel-document
  • Notify your travel-insurance provider.

You may need passport photos, proof of travel plans and to pay a fee for the ETD.