Access
essential emergency contacts, medical support details and British
Embassy assistance for Japan. This guide helps UK travellers respond
quickly and confidently to urgent situations while exploring Japan
safely.
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A concise overview of the key laws, legal expectations and enforcement practices travellers should understand before visiting Japan — including behaviours that may be acceptable in the UK but carry stricter penalties or different interpretations abroad.
• Japan enforces some of the strictest drug laws in the world; possession of even tiny amounts can lead to arrest and long prison sentences.
• Importing or carrying prescription medicines that are normal in the UK may be illegal; always check rules before travel.
• Carrying knives, blades or defensive sprays without proper authorisation can result in immediate detention.
• Drink-driving is rigorously enforced; penalties include heavy fines, imprisonment and licence cancellation.
• Public intoxication that causes disturbance can lead to intervention by police or station staff.
• Religious sites, temples and shrines require quiet, respectful behaviour; misconduct is taken very seriously.
• Public modesty rules apply; inappropriate clothing or behaviour in traditional areas can cause offence.
• Vandalising or damaging cultural monuments or structures is illegal and severely punished.
• Eating or drinking in certain public areas, such as trains, may be prohibited and can attract complaints.
• Littering or improper waste disposal is frowned upon and can lead to penalties.
• Police can request identification; travellers should carry their passport or a copy.
• Loud, disruptive or aggressive behaviour on public transport is not tolerated.
• Scams are less common but do exist; be wary of anyone offering unsolicited assistance.
• Attempting to bribe officials or negotiate “fees” is illegal.
• Filming people without permission, especially in sensitive cultural settings, may lead to confrontation.
• Failing to buy or correctly tap-in/tap-out travel cards may lead to fines.
• Driving without the correct international permit is illegal, and rental firms will refuse the vehicle.
• Speeding, illegal parking and ignoring signs are strictly enforced by local police.
• Entering private property, temples or facilities marked “No Entry” may result in fines.
• Overstaying your visa or permitted entry period can lead to detention and deportation.
• Drone use is banned in most major cities without advance permission.
• Flying drones near airports, government buildings or crowded areas results in fines and confiscation.
• Some temples and cultural sites prohibit photography inside — always follow signage.
• Photographing military bases or critical infrastructure may attract police attention.
• Japan enforces strict rules on littering; failing to dispose of waste correctly can lead to penalties.
• Wild camping outside designated areas is often prohibited.
• Entering restricted mountain paths or ignoring avalanche/typhoon warnings can result in rescue charges.
• Damaging protected flora or disturbing wildlife is illegal in national parks.
• Removing stones, shells or natural items from heritage locations is prohibited.
• Climbing or touching fragile temple structures or shrines is not allowed.
• Swimming in prohibited areas, particularly near cultural or religious sites, can lead to fines.
• Buying artefacts made from protected species is illegal and may be confiscated.
These are important behaviours and actions to avoid to stay respectful, safe and aligned with local expectations. Remember that what feels easy-going or informal in the UK may be understood quite differently in Japan.
• Don’t speak loudly on public transport, particularly on trains and subways, where quiet and minimal phone use are strongly expected.
• Don’t ignore shoe etiquette, such as failing to remove shoes when entering homes, some traditional inns, temples or certain restaurants with tatami flooring.
• Don’t eat or drink while walking in busy areas, as this is often frowned upon; finish food near the shop or in designated areas instead.
• Don’t disregard queueing rules on platforms and at counters, where people line up precisely along marked lines and board in an orderly fashion.
• Don’t blow your nose loudly in public, especially on trains; it’s considered impolite – step away quietly if you need to.
• Don’t tip in restaurants, taxis or hotels, as tipping is not customary and staff may refuse or feel uncomfortable with cash left behind.
• Don’t ignore bathing rules in onsens (hot springs), such as washing thoroughly before entering, keeping towels out of the water and respecting any tattoo restrictions.
• Don’t eat on local commuter trains, unless clearly allowed; long-distance and shinkansen trains are more relaxed, with bento boxes common.
• Don’t attempt to “wing it” with illegal drugs, as Japan has extremely strict narcotics laws and penalties, including for possession of small amounts.
• Don’t block pavements or escalators with large luggage, especially in rush hour; move aside to keep foot traffic flowing smoothly.
• Don’t photograph people, private homes or children without permission, particularly in residential neighbourhoods and smaller communities.
• Don’t assume all temple and shrine areas are open for photos, as some halls, relics or ceremonies are strictly no-photography.
• Don’t eat loudly or slurp in Western-style restaurants, though note that quiet noodle slurping is culturally acceptable in ramen shops.
• Don’t ignore smoking rules, as smoking is banned on many streets but allowed in designated indoor or outdoor zones; breaching rules can lead to fines.
• Don’t leave rubbish where you stand, even if bins are scarce; carry a small bag and dispose of waste properly back at your accommodation or a station.
• Don’t assume every restaurant has English menus, especially in local districts; be prepared to point at displays or use translation apps politely.
• Don’t stand in the middle of shrines or torii gates for long photo shoots, blocking pathways and rituals for worshippers.
• Don’t be late for tours, trains or reservations, as punctuality is highly valued and services usually leave exactly on time.
• Don’t hug or touch people you’ve just met, as physical contact is more reserved; a polite bow is the standard greeting.
• Don’t treat convenience stores as casual browsing spaces, particularly at busy times; select items efficiently so others can move through the queue.
The British Embassy provides assistance to UK nationals, including help with passports, emergencies and consular enquiries.
British Embassy Tokyo (Main Office)
Address: 1 Ichiban-cho, Chiyoda-ku, Tokyo 102-8381
Telephone: +81 3 5211 1100
Official website: https://www.gov.uk/world/japan
Other Consulates:
• British Consulate-General Osaka
Full list: https://www.gov.uk/world/japan
The image shown is for illustration only. Always rely on the address and contact details provided above when seeking embassy assistance.
Use the following numbers for police, fire and medical emergencies.
• General Emergency (Police, Fire, Ambulance): 119
• Police: 110
• Ambulance / Fire Service: 119
Tourist police and assistance lines can help visitors with safety concerns and local guidance.
• Japan Visitor Hotline (English support): +81 50 3816 2787
• Japan Helpline (24 hours): 0570 000 911
Foreign, Commonwealth & Development Office (FCDO) – 24/7 Global Helpline
Keep this number stored in your phone and written down separately in case your mobile is lost or stolen.
The UK Foreign, Commonwealth & Development Office (FCDO) provides essential consular support to British nationals abroad. This includes help with lost or stolen passports, information on local laws and legal processes, and guidance during medical issues, crime, or major emergencies. When local circumstances make it difficult to reach a British Embassy or Consulate, travellers can also contact the FCDO’s 24/7 global helpline for immediate advice and support.
Contact your travel-insurance provider’s 24-hour emergency assistance line immediately in the event of illness, accident, serious injury or theft.
Honorary Consuls offer limited support in regions where the British Embassy is not present.
If relevant, details can be found via: https://www.gov.uk/world/japan
This information explains how to access urgent medical help and emergency treatment.
Japan may accept GHIC/EHIC for certain medically necessary public treatments, but coverage is limited and varies; always check guidance before travelling.
NHS / GHIC Information: https://www.nhs.uk/ghic
You should still have comprehensive travel insurance, as GHIC/EHIC does not cover private treatment, mountain rescue, repatriation or lost luggage.
If you need medical help in Japan:
• In life-threatening emergencies, call 119 for an ambulance.
• For non-urgent issues, visit a hospital, clinic or pharmacy; English-speaking services are available in major cities.
• Carry your passport, GHIC/EHIC and insurance details.
Below is an overview of public and private healthcare services and what travellers should expect.
Japan offers high-quality healthcare with well-equipped hospitals and clinics across major cities. Treatment can be expensive, and not all facilities have English-speaking staff. Travellers may need to pay upfront for services before claiming through insurance. GHIC/EHIC access is limited, so comprehensive travel insurance is essential for medical treatment, repatriation and emergency assistance.
Follow these steps if your passport is lost or stolen, including how to apply for an Emergency Travel Document.
If Your Passport Is Lost Or Stolen
You may need passport photos, proof of travel plans and to pay a fee for the ETD.