Emergency Help Abroad – Morocco

Access essential emergency contacts, medical support details and British Embassy assistance for Morocco. This guide helps UK travellers respond quickly, stay safe and handle urgent situations with confidence.

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Crime & Punishment

Crime & Legal Awareness

A concise overview of the key laws, legal expectations and enforcement practices travellers should understand before visiting Morocco — including behaviours that may be acceptable in the UK but carry stricter penalties or different interpretations abroad.

1. STRICT DRUG, WEAPON & ALCOHOL LAWS

• Possession or use of illegal drugs, including cannabis products, can result in arrest and lengthy prison sentences.

• Drug trafficking carries extremely severe penalties.

• Carrying knives, weapons or pepper spray is illegal without legitimate purpose.

• Drinking alcohol in public spaces or outside licensed venues can lead to arrest.

• Driving under the influence of alcohol is strictly prohibited and enforced through fines and court action.

2. RESPECT FOR CULTURE, PUBLIC MORALS & ENVIRONMENT

• Morocco is a conservative Muslim country — modest dress is expected, especially in rural areas and religious sites.

• Public displays of affection may attract unwanted attention or police intervention.

• Desecrating religious objects, mosques or cemeteries is a criminal offence.

• Insulting Islam, the monarchy or the Moroccan state is punishable by law.

• Littering or damaging natural landscapes, dunes or archaeological sites can lead to fines.

3. PUBLIC BEHAVIOUR & CIVIL ORDER

• Police may request identification; travellers should carry passports or copies.

• Aggressive bargaining, shouting or confrontational behaviour can escalate quickly.

• Scams are common in medinas — be cautious of unofficial guides or “helpers.”

• Bribery is illegal; offering unofficial payments can worsen the situation.

• Protests and demonstrations should be avoided — participation may lead to arrest.

4. TRAVEL, TRANSPORT & ADMINISTRATIVE OFFENCES

• Taxis and transport must use official meters or pre-agreed fares — disputes can lead to fines.

• Driving offences such as speeding, not wearing a seatbelt or using a mobile phone are enforced.

• Riding motorbikes without a helmet or correct licence is illegal.

• Entering restricted areas, ports, or administrative facilities without permission can result in detention.

• Overstaying your visa or entry period can lead to fines or exit delays.

5. PHOTOGRAPHY, DRONE & SECURITY RESTRICTIONS

• Taking photos of police, military, government buildings or borders is strictly prohibited.

• Drones require prior authorisation; unlicensed drone use can lead to confiscation or arrest.

• Some locals may object to being photographed — always ask permission.

• Photography inside mosques is restricted unless explicitly allowed.

6. ENVIRONMENTAL & SAFETY LAWS

• Lighting fires in forests or rural areas without permission is illegal.

• Swimming at unpatrolled or closed beaches may result in fines or danger.

• Damaging protected dunes, oases or nature reserves is prohibited.

• Feeding wildlife or disturbing fragile ecosystems is not allowed.

7. RESPECT FOR NATURE, CULTURE & HERITAGE SITES

• Removing stones, sand or artefacts from beaches or ruins is illegal.

• Climbing on fragile structures or crossing protective barriers is prohibited.

• Entering archaeological sites without tickets or permission leads to penalties.

• Buying artefacts made from endangered species is illegal and items may be seized.

What You Shouldn’t Do!

What You Shouldn’t Do - Behaviours Travellers Should Avoid.

These are important behaviours and actions to avoid to stay respectful, safe and aligned with local expectations. Remember that what feels familiar or harmless in the UK may be perceived through a different cultural lens in Morocco.

Don’t dress very revealingly in medinas, rural areas or religious sites, as modest clothing is appreciated in this predominantly Muslim country.

Don’t show public displays of affection, particularly in conservative areas, where kissing and touching can attract unwanted attention.

Don’t attempt to enter mosques if you’re not Muslim, unless clearly open to visitors; many are reserved strictly for worship.

Don’t drink alcohol in the street or public places, as it’s only legal in licensed venues and certain hotels.

Don’t buy or use illegal drugs, particularly hashish, which may be offered casually; penalties for possession can be serious.

Don’t photograph people without asking, especially women, older people and stallholders, who may find it intrusive or ask for payment.

Don’t accept unsolicited guiding from strangers in medinas, without agreeing a price first; unofficial “guides” may demand high fees at the end.

Don’t ignore local advice about hiking or travelling in remote areas, including the Atlas Mountains or desert, where conditions can be harsh.

Don’t eat or drink openly in public during daylight hours of Ramadan, out of respect for those fasting.

Don’t leave valuables unattended at cafés or riads, particularly around entrances and busy streets.

Don’t haggle aggressively or disrespectfully in souks, as bargaining is expected but should remain friendly and good-humoured.

Don’t wear shoes inside some traditional homes or riads, if your hosts remove theirs or ask you to do the same.

Don’t assume taxis are metered or fares fixed, and agree the price before setting off to avoid disputes.

Don’t wander down very dark or deserted alleyways at night, particularly far from main squares or routes.

Don’t ignore conservative norms around swimwear away from beaches and pools, where bikinis or short shorts may be inappropriate.

Don’t use drones without checking regulations, as flying near government or military sites is forbidden and taken seriously.

Don’t bring large quantities of alcohol into the country, beyond permitted limits, and avoid carrying it visibly in public.

Don’t disregard heat and sun exposure, especially in summer and desert regions where dehydration and heatstroke are real risks.

Don’t show disrespect when negotiating prices or declining offers, as polite firmness is more effective than visible frustration.

British Embassy - Consulate

British Embassy & Consular Support

The British Embassy provides assistance to UK nationals, including help with passports, emergencies and consular enquiries.

British Embassy Rabat (Main Office)

Address: 28 Avenue S.A.R. Sidi Mohamed, Rabat

Telephone: +212 (0)5 37 63 33 33

Official website: https://www.gov.uk/world/morocco

Other Consulates:

• Marrakech (Honorary Consul) • Casablanca (Honorary Consul)

Full list: https://www.gov.uk/world/morocco

The image shown is for illustration only. Always rely on the address and contact details provided above when seeking embassy assistance.

Local Emergency Numbers

Emergency Services & Response Numbers

Use the following numbers for police, fire and medical emergencies.

• Police (Cities): 19

• Police (Mobile phones nationwide): 190

• Fire Brigade: 15

• Ambulance: 150

Tourist Police & Assistance

Tourist Support & Local Assistance Services

Tourist police and assistance lines can help visitors with safety concerns and local guidance.

• Tourist Police (major cities): Available in Medina and tourist districts

• General assistance: Ask for “Police Touristique” in main destinations

The FCDO

FCDO & Travel Support

Foreign, Commonwealth & Development Office (FCDO) – 24/7 Global Helpline

  • Telephone (from abroad): +44 (0)20 7008 5000

Keep this number stored in your phone and written down separately in case your mobile is lost or stolen.

The UK Foreign, Commonwealth & Development Office (FCDO) provides essential consular support to British nationals abroad. This includes help with lost or stolen passports, information on local laws and legal processes, and guidance during medical issues, crime, or major emergencies. When local circumstances make it difficult to reach a British Embassy or Consulate, travellers can also contact the FCDO’s 24/7 global helpline for immediate advice and support.

https://www.gov.uk/guidance/contact-the-fcdo

Travel Insurance Emergency Line

Travel  Insurance Support & Emergency Assistance

Contact your travel-insurance provider’s 24-hour emergency assistance line immediately in the event of illness, accident, serious injury or theft.

  • Have your policy number, location and a contact telephone number ready when you call.
UK Honorary Consuls

Additional Consular Assistance

Honorary Consuls offer limited support in regions where the British Embassy is not present.

If relevant, details can be found via: https://www.gov.uk/world/morocco

Health & Medical Emergencies

Emergency Medical Care & Support

This information explains how to access urgent medical help and emergency treatment.

Using GHIC / EHIC:  Global Health Insurance Card/European Health Insurance Card

GHIC/EHIC are not accepted in Morocco — all treatment must be paid for. Private hospitals vary in cost, and serious cases may require evacuation. Full insurance is essential.

NHS / GHIC Information: https://www.nhs.uk/ghic

If you need medical help in Morocco:

• Call 150 for urgent medical assistance.

• For non-urgent needs, visit clinics or private hospitals — major cities have modern facilities.

• Carry your passport, insurance documents and a payment method.

Healthcare Overview

Local Healthcare System & Treatment Options

Below is an overview of public and private healthcare services, including what travellers can expect when accessing medical care.

Morocco’s private hospitals offer good standards of care, especially in Casablanca, Marrakech, Agadir and Rabat. Public hospitals vary in quality, and facilities can be limited in rural areas. Travellers often need to pay upfront for treatment, and medical evacuation can be expensive. Comprehensive insurance is essential for medical care, repatriation and emergency transport.

Lost or Stolen Passport

Passport Replacement & Emergency Travel Documents

Follow these steps if your passport is lost or stolen, including how to apply for an Emergency Travel Document.

If Your Passport Is Lost Or Stolen

  • Report the loss or theft to the local police as soon as possible and obtain a written report.
  • Contact the British Embassy or the British Consulate General (their contact details are on the tab above, British Embassy - Consulate) for assistance or an Emergency Travel Document (ETD).
  • You can begin some processes online: https://www.gov.uk/emergency-travel-document
  • Notify your travel-insurance provider.

You may need passport photos, proof of travel plans and to pay a fee for the ETD.