Emergency Help Abroad – Nepal

Find essential emergency contacts, medical support details, and British Embassy assistance for Nepal. This guide helps UK travellers stay safe, act quickly, and handle urgent situations with reliable, up-to-date information.

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Crime & Punishment

Crime & Legal Awareness

A concise overview of the key laws, legal expectations and enforcement practices travellers should understand before visiting Nepal — including behaviours that may be acceptable in the UK but carry stricter penalties or different interpretations abroad.

1. STRICT DRUG, WEAPON & ALCOHOL LAWS

• Possession, use or trafficking of illegal drugs can lead to long prison sentences.

• Carrying weapons, including knives and sprays, without lawful reason is prohibited.

• Public drunkenness is generally tolerated less in rural or religious areas.

• Drink-driving laws are enforced, especially in Kathmandu and major cities.

• Importing or exporting illegal substances results in immediate arrest.

2. RESPECT FOR CULTURE, PUBLIC MORALS & ENVIRONMENT

• Nepal is deeply religious — respect temples, monasteries and sacred sites.

• Dress modestly in rural areas and religious settings.

• Littering, damaging nature or polluting water sources is a punishable offence.

• Public displays of affection may be frowned upon in conservative regions.

• Damaging cultural heritage sites is treated as a serious offence.

3. PUBLIC BEHAVIOUR & CIVIL ORDER

• Police may ask for identification — carry your passport or a photocopy.

• Pickpocketing and bag theft occur in busy markets, trekking hubs and buses.

• Avoid walking alone after dark in unlit areas of Kathmandu or Pokhara.

• Political gatherings and protests can become unpredictable — avoid them.

• Offering bribes to police or officials is illegal.

4. TRAVEL, TRANSPORT & ADMINISTRATIVE OFFENCES

• Trekking in many regions now requires TIMS cards or permits; not having them may lead to fines.

• Road traffic laws are enforced, though conditions vary — always wear seatbelts and helmets.

• Domestic flights to mountain regions can be delayed or cancelled due to weather; follow official guidelines.

• Visa overstays can lead to fines or detention until resolved.

• Use licensed guides and reputable transport services for mountain trips.

5. PHOTOGRAPHY, DRONE & SECURITY RESTRICTIONS

• Drone use requires permission and is restricted around airports, heritage sites and military areas.

• Do not photograph military installations, police posts or border areas.

• Some temples forbid photography — respect posted signs.

• Ask permission before photographing people, especially monks or villagers.

6. ENVIRONMENTAL & SAFETY LAWS

• Removing stones, plants or cultural objects from heritage sites is illegal.

• Hiking off marked trails in national parks without permission is prohibited.

• Starting fires or leaving rubbish on trekking routes is punishable.

• Swimming in fast-flowing rivers or glacial lakes is dangerous and discouraged.

• Wildlife protection is strictly enforced in national parks.

7. RESPECT FOR NATURE, CULTURE & HERITAGE SITES

• Damaging stupas, temples, shrines or archaeological areas is a criminal offence.

• Removing prayer stones, religious items or artefacts is prohibited.

• Entering restricted monastery areas without a guide or permission is not allowed.

• Purchasing items made from endangered species is illegal.

What You Shouldn’t Do!

What You Shouldn’t Do - Behaviours Travellers Should Avoid.

These are important behaviours and actions to avoid to stay respectful, safe and aligned with local expectations. Remember that what feels relaxed or routine in the UK may not align with local customs or regulations in Nepal.

Don’t underestimate altitude sickness, and avoid rushing treks without proper acclimatisation.

Don’t trek alone on remote trails, and consider guides or porters, especially on demanding routes.

Don’t drink untreated tap or stream water, and always purify or buy safe drinking water.

Don’t wear revealing clothing at temples, monasteries or in rural villages, where modest dress is expected.

Don’t touch or sit on religious objects, prayer wheels, stupas or mani stones.

Don’t point your feet at altars, monks or elders, as this is seen as disrespectful.

Don’t take photos of religious ceremonies or inside shrines without permission.

Don’t kill or harm animals deliberately, as compassion for living beings is central to local beliefs.

Don’t eat or pass food with your left hand, which is traditionally considered less clean.

Don’t give sweets or money directly to children, as this encourages begging; donate via reputable organisations instead.

Don’t buy antiques or sacred artefacts, which may be illegal to export.

Don’t leave rubbish along trekking routes, and carry waste out of remote areas.

Don’t ignore local weather conditions, especially during monsoon and winter seasons in the mountains.

Don’t crowd yaks or pack animals on narrow trails, and give them space to pass.

Don’t enter homes or temples with shoes on, where custom dictates removing them first.

Don’t criticise local customs or religion, even in jest, as faith plays a central role in daily life.

Don’t rely on mobile signal or ATMs in high-altitude villages, and plan cash and communication accordingly.

Don’t ignore official trekking permits or park fees, which are mandatory in many regions.

Don’t smoke or drink heavily in high altitude, where it can worsen health issues.

Don’t underestimate how basic healthcare can be in remote mountain areas, and avoid avoidable risks.

British Embassy - Consulate

British Embassy & Consular Support

The British Embassy provides assistance to UK nationals, including help with passports, emergencies and consular enquiries.

British Embassy Kathmandu (Main Office)

Address: Lachhi Galli, Thamel, Kathmandu, Nepal

Telephone: +977 (0)1 441 0584

Official website: https://www.gov.uk/world/nepal

Full list: https://www.gov.uk/world/nepal

The image shown is for illustration only. Always rely on the address and contact details provided above when seeking embassy assistance.

Local Emergency Numbers

Emergency Services & Response Numbers

Use the following numbers for police, fire and medical emergencies.

• Police: 100

• Fire Brigade: 101

• Ambulance: 102

• Tourist Police (Kathmandu / Pokhara): +977 1 424 7041

Tourist Police & Assistance

Tourist Support & Local Assistance Services

Tourist police and assistance lines can help visitors with safety concerns and local guidance.

• Tourist Police stations operate in Kathmandu (Bhrikutimandap), Pokhara Lakeside and major trekking hubs.

• Tourism offices provide safety information and permit guidance.

The FCDO

FCDO & Travel Support

Foreign, Commonwealth & Development Office (FCDO) – 24/7 Global Helpline

  • Telephone (from abroad): +44 (0)20 7008 5000

Keep this number stored in your phone and written down separately in case your mobile is lost or stolen.

The UK Foreign, Commonwealth & Development Office (FCDO) provides essential consular support to British nationals abroad. This includes help with lost or stolen passports, information on local laws and legal processes, and guidance during medical issues, crime, or major emergencies. When local circumstances make it difficult to reach a British Embassy or Consulate, travellers can also contact the FCDO’s 24/7 global helpline for immediate advice and support.

https://www.gov.uk/guidance/contact-the-fcdo

Travel Insurance Emergency Line

Travel  Insurance Support & Emergency Assistance

Contact your travel-insurance provider’s 24-hour emergency assistance line immediately in the event of illness, accident, serious injury or theft.

  • Have your policy number, location and a contact telephone number ready when you call.
UK Honorary Consuls

Additional Consular Assistance

Honorary Consuls offer limited support in regions where the British Embassy is not present.

If available, current details are listed here: https://www.gov.uk/world/nepal

Health & Medical Emergencies

Emergency Medical Care & Support

This information explains how to access urgent medical help and emergency treatment.

Using GHIC / EHIC:  Global Health Insurance Card/European Health Insurance Card

Nepal does not accept GHIC/EHIC. All treatment — both hospital and emergency — requires insurance or payment.

NHS GHIC information: https://www.nhs.uk/ghic

If you need medical help:

• Call 102 in an emergency.

• Use reputable private hospitals in Kathmandu or Pokhara for better care.

• Carry your passport, insurance policy and a payment method.

• For trekking injuries, helicopter evacuation may be needed — ensure your insurance covers this.

Healthcare Overview

Local Healthcare System & Treatment Options

Below is an overview of public and private healthcare services, including what travellers can expect when accessing medical care.

Nepal’s medical facilities vary widely. Major cities have reasonable private hospitals, but remote trekking regions rely on small clinics with limited equipment. Evacuation to Kathmandu — often by helicopter — is common for altitude sickness, fractures and severe illness. Comprehensive insurance covering medical care, helicopter rescue and repatriation is essential for UK travellers, especially those trekking in the Himalayas.

Lost or Stolen Passport

Passport Replacement & Emergency Travel Documents

Follow these steps if your passport is lost or stolen, including how to apply for an Emergency Travel Document.

If Your Passport Is Lost Or Stolen

  • Report the loss or theft to the local police as soon as possible and obtain a written report.
  • Contact the British Embassy or the British Consulate General (their contact details are on the tab above, British Embassy - Consulate) for assistance or an Emergency Travel Document (ETD).
  • You can begin some processes online: https://www.gov.uk/emergency-travel-document
  • Notify your travel-insurance provider.

You may need passport photos, proof of travel plans and to pay a fee for the ETD.