Emergency Help Abroad – Peru

Find essential emergency contacts, medical support details, and British Embassy assistance for Peru. This guide helps UK travellers stay safe, act quickly, and handle urgent situations with reliable, up-to-date information.

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Crime & Punishment

Crime & Legal Awareness

A concise overview of the key laws, legal expectations and enforcement practices travellers should understand before visiting Peru — including behaviours that may be acceptable in the UK but carry stricter penalties or different interpretations abroad.

1. STRICT DRUG, WEAPON & ALCOHOL LAWS

• Possession, use or trafficking of illegal drugs is treated severely and can lead to long prison sentences.

• Carrying weapons, including knives, sprays or firearms, without lawful purpose is prohibited.

• Drink-driving is illegal and police conduct sobriety checks.

• Importing illegal substances into Peru results in immediate arrest.

• Airport drug checks are strict, especially in Lima and Cusco.

2. RESPECT FOR CULTURE, PUBLIC MORALS & ENVIRONMENT

• Peru has deep cultural traditions — respect local customs in villages, markets and archaeological sites.

• Littering or damaging cultural monuments is a criminal offence.

• Modest behaviour is expected inside churches and religious sites.

• Public intoxication may attract police attention, especially in historic areas.

• Sacred sites such as Machu Picchu have strict conduct rules.

3. PUBLIC BEHAVIOUR & CIVIL ORDER

• Police may request identification — carry your passport or a photocopy.

• Petty crime, including bag-snatching, taxi thefts and phone theft, is common in busy cities.

• Avoid walking alone at night in quiet streets of Lima, Cusco or Arequipa.

• Protests and roadblocks occur — avoid demonstrations completely.

• Attempting to bribe officials is illegal.

4. TRAVEL, TRANSPORT & ADMINISTRATIVE OFFENCES

• Only take licensed taxis or reputable apps — avoid hailing taxis off the street.

• Long-distance buses must be from reputable companies; avoid unofficial operators.

• Overstaying your entry allowance may lead to fines.

• Entering Machu Picchu without a valid ticket or guide can result in penalties.

• Driving without correct documentation leads to fines or vehicle seizure.

5. PHOTOGRAPHY, DRONE & SECURITY RESTRICTIONS

• Drone use is restricted at archaeological sites including Machu Picchu.

• Avoid photographing military bases, police stations or strategic government buildings.

• Ask permission before photographing people, especially in rural Andean communities.

• Museums and churches often restrict photography — follow signs.

6. ENVIRONMENTAL & SAFETY LAWS

• Removing stones, plants, fossils or artefacts from archaeological or natural sites is illegal.

• Hiking off marked trails in protected areas is unsafe and may incur penalties.

• Swimming in rivers, lakes or coastal currents can be dangerous — check local advice.

• Starting fires in protected parks or mountain zones is prohibited.

• Feeding wildlife in the Amazon or Andes valleys is discouraged and may be illegal.

7. RESPECT FOR NATURE, CULTURE & HERITAGE SITES

• Damaging archaeological sites, including Inca ruins, is a criminal offence with heavy penalties.

• Removing cultural artefacts is strictly illegal.

• Entering restricted temple or ruin areas without permission is forbidden.

• Buying items made from endangered wildlife species is illegal.

What You Shouldn’t Do!

What You Shouldn’t Do - Behaviours Travellers Should Avoid.

These are important behaviours and actions to avoid to stay respectful, safe and aligned with local expectations. Remember that what feels normal or automatic in the UK may be approached very differently in Peru.

Don’t underestimate altitude sickness, especially in Cusco, Sacred Valley and high Andean treks.

Don’t touch or lean on ancient Inca stonework, which is protected and sensitive to damage.

Don’t take shortcuts off marked trails at Machu Picchu, where preservation rules are strict.

Don’t accept street offers for tours, and use reputable agencies instead.

Don’t walk alone at night in unfamiliar districts, particularly in Lima and Cusco.

Don’t drink tap water, and rely on bottled or purified water.

Don’t ignore safety advice in the Amazon, where wildlife and river conditions can be dangerous.

Don’t overpack for multi-day treks, as weight affects altitude performance.

Don’t bring fruit, seeds or prohibited items across regions, due to biosecurity controls.

Don’t take photos of military bases or police, especially near borders.

Don’t get too close to llamas or alpacas without caution, especially if they are part of staged photo setups.

Don’t ignore sun exposure, which is strong at high altitude even in cool temperatures.

Don’t rely solely on cards, particularly in markets or rural areas.

Don’t engage in aggressive bargaining, as polite negotiation is expected.

Don’t ignore rainy season risks, when landslides can affect travel.

Don’t swim in unfamiliar rivers, where currents or wildlife may pose hazards.

Don’t trust extremely cheap treks or tours, which may lack proper equipment.

Don’t underestimate distances between cities, as road journeys can be long.

Don’t mishandle coca leaves or products when returning home, as they may be restricted.

Don’t bring drones to archaeological sites without permission, as most prohibit them.

British Embassy - Consulate

British Embassy & Consular Support

The British Embassy provides assistance to UK nationals, including help with passports, emergencies and consular enquiries.

British Embassy Lima (Main Office)

Address: Av. José Larco 1301, Torre Parque Mar, Piso 17, Miraflores, Lima, Peru

Telephone: +51 1 617 3000

Official website: https://www.gov.uk/world/peru

Full UK representation: https://www.gov.uk/world/peru

The image shown is for illustration only. Always rely on the address and contact details provided above when seeking embassy assistance.

Local Emergency Numbers

Emergency Services & Response Numbers

Use the following numbers for police, fire and medical emergencies.

• Police: 105

• Ambulance / Medical Emergency: 116

• Fire Service: 116 or regional numbers

• Highway Emergencies: 110

Tourist Police & Assistance

Tourist Support & Local Assistance Services

Tourist police and assistance lines can help visitors with safety concerns and local guidance.

• Tourist Police operate in Lima, Cusco, Arequipa and all major tourist cities.

• Ask hotels or tourism offices for local contact numbers.

The FCDO

FCDO & Travel Support

Foreign, Commonwealth & Development Office (FCDO) – 24/7 Global Helpline

  • Telephone (from abroad): +44 (0)20 7008 5000

Keep this number stored in your phone and written down separately in case your mobile is lost or stolen.

The UK Foreign, Commonwealth & Development Office (FCDO) provides essential consular support to British nationals abroad. This includes help with lost or stolen passports, information on local laws and legal processes, and guidance during medical issues, crime, or major emergencies. When local circumstances make it difficult to reach a British Embassy or Consulate, travellers can also contact the FCDO’s 24/7 global helpline for immediate advice and support.

https://www.gov.uk/guidance/contact-the-fcdo

Travel Insurance Emergency Line

Travel  Insurance Support & Emergency Assistance

Contact your travel-insurance provider’s 24-hour emergency assistance line immediately in the event of illness, accident, serious injury or theft.

  • Have your policy number, location and a contact telephone number ready when you call.
UK Honorary Consuls

Additional Consular Assistance

Honorary Consuls offer limited support in regions where the British Embassy is not present.

Where applicable, details can be found here: https://www.gov.uk/world/peru

Health & Medical Emergencies

Emergency Medical Care & Support

This information explains how to access urgent medical help and emergency treatment.

Using GHIC / EHIC:  Global Health Insurance Card/European Health Insurance Card

Peru does not accept GHIC/EHIC — all treatment requires private insurance or payment.

NHS GHIC information: https://www.nhs.uk/ghic

If you need medical help:

• Call 116 for emergencies.

• Private clinics in Lima, Cusco and Arequipa provide higher standards of care.

• Carry your passport, insurance details and a payment method.

• If trekking or visiting remote areas, ensure your policy covers helicopter rescue and altitude-related treatment.

Healthcare Overview

Local Healthcare System & Treatment Options

Below is an overview of public and private healthcare services, including what travellers can expect when accessing medical care.

Healthcare quality in Peru varies widely. Private hospitals in Lima offer good standards, but rural and high-altitude regions have limited facilities. Altitude sickness, dehydration and foodborne illness are common traveller issues. Comprehensive insurance covering treatment, evacuation and repatriation — especially for trekking and Amazon travel — is essential for UK visitors.

Lost or Stolen Passport

Passport Replacement & Emergency Travel Documents

Follow these steps if your passport is lost or stolen, including how to apply for an Emergency Travel Document.

If Your Passport Is Lost Or Stolen

  • Report the loss or theft to the local police as soon as possible and obtain a written report.
  • Contact the British Embassy or the British Consulate General (their contact details are on the tab above, British Embassy - Consulate) for assistance or an Emergency Travel Document (ETD).
  • You can begin some processes online: https://www.gov.uk/emergency-travel-document
  • Notify your travel-insurance provider.

You may need passport photos, proof of travel plans and to pay a fee for the ETD.