Emergency Help Abroad – South Korea

Find essential emergency contacts, medical support details, and British Embassy assistance for South Korea. This guide helps UK travellers stay safe, act quickly, and handle urgent situations with reliable, up-to-date information.

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Crime & Punishment

Crime & Legal Awareness

A concise overview of the key laws, legal expectations and enforcement practices travellers should understand before visiting South Korea — including behaviours that may be acceptable in the UK but carry stricter penalties or different interpretations abroad.

1. STRICT DRUG, WEAPON & ALCOHOL LAWS

• South Korea has a zero-tolerance drug policy — even small amounts result in arrest and imprisonment.

• Korean citizens can be prosecuted for drug use abroad; foreigners are prosecuted for drug use inside Korea.

• Carrying weapons, including certain knives or sprays, without lawful reason is illegal.

• Drink-driving laws are strict and enforced with roadside tests.

• Bringing illegal substances through airports leads to immediate detention.

2. RESPECT FOR CULTURE, PUBLIC MORALS & ENVIRONMENT

• Respectful behaviour is required in temples, palaces, and traditional villages.

• Littering or damaging public spaces may result in fines.

• Public displays of affection may attract attention in conservative areas.

• Defacing public property or cultural monuments is a criminal offence.

• Respect local customs when visiting historic districts or rural communities.

3. PUBLIC BEHAVIOUR & CIVIL ORDER

• Police may request identification — carry your passport or a clear copy.

• Pickpocketing can occur in busy nightlife districts and transport hubs.

• Avoid walking alone late at night in unfamiliar neighbourhoods.

• Avoid protests or political gatherings — non-participation is recommended for foreigners.

• Attempting to bribe officials is a criminal offence.

4. TRAVEL, TRANSPORT & ADMINISTRATIVE OFFENCES

• Trains, buses and metros require valid payment — fare evasion leads to fines.

• Driving laws are strict: speeding, mobile-phone use and illegal turns are penalised.

• Only use licensed taxis or registered apps.

• Overstaying your visa or entry permit results in fines or immigration restrictions.

• Some areas near the North Korean border have restricted access.

5. PHOTOGRAPHY, DRONE & SECURITY RESTRICTIONS

• Do not photograph military zones, DMZ areas, checkpoints or security installations.

• Drone use is heavily regulated, especially in Seoul — permits are required for most flights.

• Museums and palaces may restrict flash photography — respect signage.

• Always ask permission before photographing people in traditional markets or rural areas.

6. ENVIRONMENTAL & SAFETY LAWS

• Do not remove stones, plants or natural materials from national parks.

• Hiking off marked trails can be dangerous; fines may apply in protected areas.

• Swimming in beaches with red flags or in dangerous currents is prohibited.

• Lighting fires in forested regions is strictly controlled.

• Feeding wildlife in national parks is prohibited.

7. RESPECT FOR NATURE, CULTURE & HERITAGE SITES

• Damaging temples, shrines or historic buildings is a criminal offence.

• Removing artefacts, cultural items or natural materials is illegal.

• Entering sacred or restricted temple areas without permission is prohibited.

• Buying items made from endangered species is illegal.

What You Shouldn’t Do!

What You Shouldn’t Do - Behaviours Travellers Should Avoid.

These are important behaviours and actions to avoid to stay respectful, safe and aligned with local expectations. Remember that what feels normal or automatic in the UK may be approached very differently in South Korea.

Don’t speak loudly on public transport, where quiet is expected on buses and subways.

Don’t sit in priority seats on trains and buses, unless you are elderly, pregnant, disabled or otherwise in need.

Don’t push into queues, especially when boarding trains, buses or lifts.

Don’t leave rubbish behind in parks or hiking areas, as Koreans take pride in clean outdoor spaces.

Don’t drink excessively and cause disturbance in public, even though social drinking is common.

Don’t show disrespect towards elders, and be polite in tone and body language.

Don’t wear revealing clothing in some traditional or rural areas, particularly in temples.

Don’t enter temples or traditional homes with shoes on, where they must be removed.

Don’t photograph military installations or in the DMZ where photography may be restricted.

Don’t underestimate the heat and humidity in summer, especially in cities.

Don’t expect everyone to speak English, especially outside Seoul and major tourist areas.

Don’t blow your nose loudly at the table, which can be considered impolite.

Don’t eat on the move in traditional markets or older districts, if locals are mostly dining seated.

Don’t leave valuables unattended in cafés, even if they appear safe.

Don’t cycle on pavements without checking local rules, especially in busy districts.

Don’t use informal speech with strangers, as hierarchy and formality matter in Korean language.

Don’t ignore emergency alerts on your phone, which may warn of weather or other incidents.

Don’t smoke where prohibited, especially near building entrances and in many public areas.

Don’t carve or write on historic palace walls or gates, as this causes damage and is illegal.

Don’t underestimate how busy popular hiking trails get, and be prepared to move with the flow.

British Embassy - Consulate

British Embassy & Consular Support

The British Embassy provides assistance to UK nationals, including help with passports, emergencies and consular enquiries.

British Embassy Seoul (Main Office)

Address: 4 Daewangpangyo-ro 8-gil, Jung-gu, Seoul, South Korea

Telephone: +82 (0)2 3210 5500

Official website: https://www.gov.uk/world/south-korea

Full list: https://www.gov.uk/world/south-korea

The image shown is for illustration only. Always rely on the address and contact details provided above when seeking embassy assistance.

Local Emergency Numbers

Emergency Services & Response Numbers

Use the following numbers for police, fire and medical emergencies.

• Police: 112

• Fire & Ambulance: 119

• Emergency Medical Call Centre: 1339

• Tourism Hotline (English available): 1330

Tourist Police & Assistance

Tourist Support & Local Assistance Services

Tourist police and assistance lines can help visitors with safety concerns and local guidance.

• Tourist Police operate in Seoul, Busan and major tourist areas.

• The 1330 tourism hotline provides 24/7 multilingual help.

The FCDO

FCDO & Travel Support

Foreign, Commonwealth & Development Office (FCDO) – 24/7 Global Helpline

  • Telephone (from abroad): +44 (0)20 7008 5000

Keep this number stored in your phone and written down separately in case your mobile is lost or stolen.

The UK Foreign, Commonwealth & Development Office (FCDO) provides essential consular support to British nationals abroad. This includes help with lost or stolen passports, information on local laws and legal processes, and guidance during medical issues, crime, or major emergencies. When local circumstances make it difficult to reach a British Embassy or Consulate, travellers can also contact the FCDO’s 24/7 global helpline for immediate advice and support.

https://www.gov.uk/guidance/contact-the-fcdo

Travel Insurance Emergency Line

Travel  Insurance Support & Emergency Assistance

Contact your travel-insurance provider’s 24-hour emergency assistance line immediately in the event of illness, accident, serious injury or theft.

  • Have your policy number, location and a contact telephone number ready when you call.
UK Honorary Consuls

Additional Consular Assistance

Honorary Consuls offer limited support in regions where the British Embassy is not present.

If applicable, details are listed here: https://www.gov.uk/world/south-korea

Health & Medical Emergencies

Emergency Medical Care & Support

This information explains how to access urgent medical help and emergency treatment.

Using GHIC / EHIC:  Global Health Insurance Card/European Health Insurance Card

South Korea does not accept GHIC/EHIC for medical treatment. Travellers must rely on private insurance or self-payment.

NHS GHIC information: https://www.nhs.uk/ghic

If you need medical help:

• Call 119 for emergencies.

• Use major hospitals in Seoul, Busan and Daegu for higher-quality care.

• Carry your passport, insurance details and a payment method.

Healthcare Overview

Local Healthcare System & Treatment Options

Below is an overview of public and private healthcare services, including what travellers can expect when accessing medical care.

South Korea has a high-quality medical system with advanced hospitals and excellent emergency care, especially in major cities. However, treatment can be expensive and often requires upfront payment. Travellers should have comprehensive insurance covering medical treatment, evacuation, and repatriation. Outdoor activities, mountain hikes and coastal travel require extra caution due to weather and terrain risks.

Lost or Stolen Passport

Passport Replacement & Emergency Travel Documents

Follow these steps if your passport is lost or stolen, including how to apply for an Emergency Travel Document.

If Your Passport Is Lost Or Stolen

  • Report the loss or theft to the local police as soon as possible and obtain a written report.
  • Contact the British Embassy or the British Consulate General (their contact details are on the tab above, British Embassy - Consulate) for assistance or an Emergency Travel Document (ETD).
  • You can begin some processes online: https://www.gov.uk/emergency-travel-document
  • Notify your travel-insurance provider.

You may need passport photos, proof of travel plans and to pay a fee for the ETD.