Access
essential emergency contacts, medical support details, and British
Embassy assistance for Switzerland. This guide helps UK travellers
stay safe, act quickly, and manage urgent situations with reliable
local information.
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A concise overview of the key laws, legal expectations and enforcement practices travellers should understand before visiting Switzerland — including behaviours that may be acceptable in the UK but carry stricter penalties or different interpretations abroad.
• Possession or use of illegal drugs can lead to fines or criminal charges.
• Drug trafficking offences carry severe penalties, including imprisonment.
• Carrying weapons (including certain knives) without authorisation is prohibited.
• Drinking alcohol in public may be restricted depending on the canton.
• Switzerland has strict drink-driving limits with strong enforcement.
• Switzerland values cleanliness — littering can lead to on-the-spot fines.
• Quiet hours in residential areas are enforced; loud noise can result in penalties.
• Modest clothing and respectful behaviour are expected in religious sites.
• Damaging nature reserves, protected plants or mountain environments is illegal.
• Graffiti or vandalism of public property is prosecuted.
• Police may request identification — carry your passport or a copy at all times.
• Disorderly behaviour, especially while intoxicated, can lead to fines or removal by police.
• Scams are relatively rare but can occur in busy tourist areas.
• Attempting to bribe police or officials is a serious offence.
• Blocking pavements, bicycle lanes or public walkways can attract penalties.
• Public transport requires valid tickets — inspections are strict and fines are immediate.
• Speed limits, seatbelt rules and mobile-phone restrictions while driving are strictly enforced.
• Pedestrians have priority at crossings — failing to yield can result in fines.
• Cycling without proper lights or equipment is prohibited.
• Overstaying Schengen limits may lead to bans on future entry.
• Drone use is regulated and restricted near airports, residential areas and nature reserves.
• Photography of military buildings or security-sensitive infrastructure may be prohibited.
• Flash photography may be restricted in certain churches and museums.
• Always ask permission before taking close-up photos of individuals.
• Leaving marked mountain trails may be restricted for safety reasons.
• Lighting fires is only permitted in official barbecue or fire zones.
• Swimming in rivers or lakes is only safe in designated areas with signage.
• Feeding wildlife is restricted in many cantons and may incur fines.
• Picking or damaging protected alpine plants is illegal.
• Removing stones, fossils or natural materials from protected areas is prohibited.
• Damaging monuments, historic buildings or cultural sites is illegal.
• Entering avalanche-risk or closed mountain zones is forbidden.
• Possessing or purchasing items made from protected species may be illegal.
These are important behaviours and actions to avoid to stay respectful, safe and aligned with local expectations. Remember that what feels comfortable or commonplace in the UK may not be interpreted the same way in Switzerland.
• Don’t jaywalk or cross roads outside official crossings, as fines can apply even when streets appear empty.
• Don’t be late for trains, tours or reservations, as Swiss punctuality is taken very seriously.
• Don’t drop litter, cigarette ends or chewing gum, as towns and nature areas are kept immaculately clean.
• Don’t ride cable cars or mountain transport without checking weather, as conditions can change rapidly.
• Don’t underestimate the danger of alpine hiking, and avoid trails without proper footwear, layers and maps.
• Don’t swim in lakes or rivers where currents are strong, even on warm days.
• Don’t ignore cycling rules, especially in cities with busy bike lanes and strict right-of-way norms.
• Don’t play loud music in public places, including trains and mountain viewpoints, where quiet is appreciated.
• Don’t assume tap water is unsafe, as Swiss drinking water is exceptionally clean — avoid buying unnecessary plastic bottles.
• Don’t attempt to pet livestock or approach farm animals, particularly cows guarding calves.
• Don’t trespass onto alpine meadows or private land, especially during grazing season.
• Don’t underestimate sun exposure at altitude, which can cause burns even in cool weather.
• Don’t treat mountain rescue lightly, as careless behaviour may result in costly emergency operations.
• Don’t smoke where prohibited, as rules differ by canton and many indoor places are strictly non-smoking.
• Don’t rely solely on card payments, as some mountain huts and rural cafés may accept cash only.
• Don’t use drones where restricted, especially near residential areas, wildlife zones or airports.
• Don’t ignore avalanche advice in winter, and avoid off-piste skiing unless you are properly equipped.
• Don’t leave food scraps outdoors, as they attract wildlife and disrupt ecosystems.
• Don’t assume quiet neighbourhoods allow late-night noise, as residents value tranquillity.
• Don’t treat local etiquette casually, and greet shopkeepers or staff before making requests.
The British Embassy provides assistance to UK nationals, including help with passports, emergencies and consular enquiries.
British Embassy Bern (Main Office)
Address: Thunstrasse 50, 3005 Bern
Telephone: +41 (0)31 359 7700
Official website: https://www.gov.uk/world/switzerland
Other Offices:
• Some regions are supported by Honorary Consuls (see link below).
Full list: https://www.gov.uk/world/switzerland
The image shown is for illustration only. Always rely on the address and contact details provided above when seeking embassy assistance.
Use the following numbers for police, fire and medical emergencies.
• Police: 117
• Fire: 118
• Ambulance / Medical Emergency: 144
• Europe-wide Emergency Number: 112
Tourist police and assistance lines can help visitors with safety concerns and local guidance.
• Zurich Tourism Assistance available via Zurich Tourist Information.
• Local tourist offices across all major cities offer traveller support and safety guidance.
Foreign, Commonwealth & Development Office (FCDO) – 24/7 Global Helpline
Keep this number stored in your phone and written down separately in case your mobile is lost or stolen.
The UK Foreign, Commonwealth & Development Office (FCDO) provides essential consular support to British nationals abroad. This includes help with lost or stolen passports, information on local laws and legal processes, and guidance during medical issues, crime, or major emergencies. When local circumstances make it difficult to reach a British Embassy or Consulate, travellers can also contact the FCDO’s 24/7 global helpline for immediate advice and support.
Contact your travel-insurance provider’s 24-hour emergency assistance line immediately in the event of illness, accident, serious injury or theft.
Honorary Consuls offer limited support in regions where the British Embassy is not present.
Details (where applicable): https://www.gov.uk/world/switzerland
This information explains how to access urgent medical help and emergency treatment.
Switzerland accepts GHIC/EHIC for medically necessary state-provided healthcare. Costs may still apply, and private facilities are not covered. Travel insurance remains essential.
NHS / GHIC Information: https://www.nhs.uk/ghic
If you need medical help:
• Call 144 for emergencies.
• Visit local clinics, hospitals or out-of-hours services for non-urgent care.
• Carry your passport, GHIC/EHIC and insurance papers.
Below is an overview of public and private healthcare services, including what travellers can expect when accessing medical care.
Switzerland offers world-class healthcare, with modern facilities and highly trained staff across both public and private sectors. Treatment costs are high, and travellers are often required to pay upfront. GHIC/EHIC offers partial support for public care but not private treatment, repatriation or mountain rescue. Full insurance — especially for winter sports and alpine travel — is strongly recommended for all UK visitors.
Follow these steps if your passport is lost or stolen, including how to apply for an Emergency Travel Document.
If Your Passport Is Lost Or Stolen
You may need passport photos, proof of travel plans and to pay a fee for the ETD.